The U.S. Ski & Snowboard community joined us live to get to know SkiReg. We received a ton of great questions, and you’ll find every single answer below along with a recap of the session.
Missed it live? Watch the full recording below or flip through the slides.
Join our next Webinar
Ready to dig into setup? Join us for our next webinar to walkthrough the platform on October 22nd at 12pm CT.
U.S. Ski & Snowboard is moving to SkiReg
Jeff Weinman, Director of Competition Services at U.S. Ski & Snowboard, shared that events currently run through several registration providers, and the goal is to give participants one place to enter any competition.
The move is part of a broader partnership between U.S. Ski & Snowboard and Outside, and SkiReg isn’t new to the ski world. The Eastern region has used it for the past several years, Rocky/Central has run alpine and freestyle events on it for years, and New England Nordic Ski Association and cross country clubs have been on board even longer.
Built for U.S. Ski & Snowboard
Since becoming USSS’s Official Registration Partner in 2023, SkiReg has built tools for USSS events. Now, every event gets access to new functionality, best-in-class registration management, and marketing tools.
SkiReg has built features specifically to meet U.S. Ski & Snowboard requirements:
- Pre-populated registration pages using your U.S. Ski & Snowboard event details
- Real-time membership verification for athletes, coaches and officials
- Coach certification validation
- Automated SafeSport requirement compliance
- Automated head tax accounting and reporting
- USSS-specific fields plus easy data download and API access
- FIS ranking list import for easy management of qualified athletes
- Reduced participant information form for faster athlete registration
More ways SkiReg makes your job easier:
- Mobile-friendly. Register, manage, or refund from any device.
- Series registration. Most robust series management tools in the industry.
- Save family profiles. Save info once, share access for future events.
- Notification pop-ups. Show important messages on the registration page.
- Password-protected pages. Restrict access to invited participants only.
- Fee schedules and block pricing. Set tiered or bulk pricing automatically.
- Payment methods. Update them yourself in real time, no approval wait.
- Marketplace Facilitator Tax. Fully compliant with sales tax requirements.
- Customizable email communication. Set your own From Name and reply-to.
- Email tools. Schedule emails, reach past participants, and use templates.
- Age-based discounts. Applied automatically based on participant age.
- Additional user access. Add team members with their own login.
- Waitlist payments. Charged automatically when moved from waitlist to event.
- Bulk waitlist processing. Move multiple participants in at once.
A look at the new registration page
Kristin Beadle, our product design lead, gave a tour of the registration page redesign we launched last month, shaped by athlete and Event Director feedback. See it live on our demo pages for an alpine event and a freestyle event, or catch the full walkthrough in our registration redesign webinar recap.
What’s next
Next up is a live walkthrough of the Event Director dashboard, where we’ll show you how to set up and manage your event. Join us October 22nd at 12pm CT.
Ready to gear up for the season? Create your SkiReg Event Director account, or log into your Event Director dashboard if you’re already with us.
Questions? Reach our team at support@athletereg.com or 888.956.9560.
Q&A
Getting started
How do I set up a U.S. Ski & Snowboard event? Setup is self-serve. Create your Event Director account, click Create Event, and enter your U.S. Ski & Snowboard event ID to pre-fill your event details. From there, the setup flow walks you through each step, and our support team can help along the way. Reach them at support@athletereg.com or 888.956.9560.
Will there be a walkthrough of setting up races? Yes. We’re hosting a follow-up webinar on October 22nd on the Event Director side, from creating your first event through closing out head taxes and payouts. Sign up!
Can I see what the backend looks like? Yes. Create an account and click Create Event. Once your event is created you will see all the tools available. We are hosting a webinar on October 22nd to see a walkthrough of the backend. Sign up!
Can I create a test event without going live? Yes, two ways. The Preview Event option lets you walk through registration as a participant without paying. For a full end-to-end test including checkout, contact support at support@athletereg.com or 888.956.9560 and we’ll set your event to demo.
What type of account should a race admin create? There are two account types: Participant and Event Director. Race admins create an Event Director account and can be added as an additional user on events owned by another account.
Why doesn’t SkiReg show a list of U.S. Ski & Snowboard events to pick from? Save time by easily entering your USSS assigned event id during setup to pull in event details. You don’t need to scroll through a long list of events.
Can SkiReg handle general club registration, or only events? Both. Lots of clubs use SkiReg for club registration and payment.
Can we group multiple races at one venue over a weekend on one page? Yes. Multi-day events can live on one event page with headers so participants know which day they’re signing up for. Series links let athletes sign up for multiple races with a single option.
Membership, validation, and head taxes
Is registration linked to the athlete’s U.S. Ski & Snowboard data? Can we limit events to certain divisions and ages? Yes. SkiReg checks the U.S. Ski & Snowboard member database in real time, including the athlete’s sport and age. You can set age limits and entry limits on each category, and athletes who don’t meet your requirements won’t be able to register for it.
Can registration filter athletes by division? Not yet. Division filtering is being scoped now, and we hope to add it to the development roadmap soon.
Can SkiReg handle events with scored and non-scored racers? Yes. Head taxes are reported after results are certified, so non-scored racers aren’t included.
Waivers
Do registrants sign our club waiver before checkout? Yes. Add your waiver in the waiver tool, and the participant (or the parent signing them up) agrees to it before checkout.
How do we get racers, on-mountain coaches, and volunteers to sign our waiver? Set up categories for each group. Everyone who registers in any category agrees to your waiver during registration.
How does the waiver process work? Once your event is set up, choose Online Waiver from your event menu. You’ll be walked through uploading your waiver and can preview what participants see.
Can a venue waiver be signed once per season instead of for every race? Not currently. Reach out to support and we’ll talk through options for your venue.
Can the waiver link to an outside waiver service? Do you integrate with any? There’s no integration yet, but you can send your waiver link in a scheduled email after someone registers. The SkiReg waiver tool also tracks who has signed and lets you remind everyone who hasn’t with one click, which is handy for team entries.
Fees, payments, and payouts
Is there a cost to clubs, or is the athlete charged? By default, service fees pass to the participant, so there’s no cost to the club. You can choose to cover the fees instead. Free events have no fees at all; just leave the price blank.
What is the service fee? The standard fee is 6.5% + $1.25. U.S. Ski & Snowboard events will get a discount for the first two years: 6.5% + $0.75 in year one and 6.5% + $1.00 in year two. See service fee details.
Can we wait to charge registrants until closer to the event? Yes. Many events have athletes sign up on a waitlist, then move them into the event and charge them closer to event day. FIS events can also use the delayed-charge pending list.
Is there a transaction report with each payout? Yes. The Registration Summary dashboard breaks down registrations, merchandise, refunds, and more for each payment.
I’m a regional treasurer. How do I set up ACH payouts for all of our region’s events? Create an account and set up your payment profile. Then get added as an additional user on your region’s events so your payment info applies across all of them. Several regions already work this way, and we’re happy to walk you through it.
Merchandise and add-ons
Can we sell swag? Yes. The Merchandise tool lets you sell extra items with sizes, quantities, and other options.
Can lift tickets be a clear option? Yes. Add a Custom Question with a cost, like “Do you need a lift ticket?” where “Yes” adds the price. You can also set them up as merchandise or as separate categories.
Can we sell a lunch option? Yes, as a merchandise item or as an add-on through Custom Questions.
Can we add mandatory fields like t-shirt size? Yes, with Custom Questions. They can be required or optional, with or without a cost, and set up as dropdowns, checkboxes, radio buttons, or text fields.
Is volunteer sign-up built in? Yes. Create a Volunteer category (it can be free) with custom questions just for volunteers, and email them the same way you email athletes.
Families and teams
Can parents register multiple kids across age groups, events, and venues in one transaction? Yes, as long as all of the events are set up. Parents can also save their kids to one profile to make future registrations faster.
How are college team entries handled, like a team entry covering six athletes per gender? Set a minimum and maximum number of entries on the category during setup. Each athlete on the team is asked to sign the waiver, and anyone not present gets it by email. Pricing can be per athlete or a single team price, and coaches can register multiple athletes from one account.
Support and data
Is support available 24/7 from mid-November through April? Not 24/7, but our team is available at support@athletereg.com or 888.956.9560 seven days a week.
Is there an API for access to races and racers? Yes. Find it at skireg.com/api/director. U.S. Ski & Snowboard fields are included.
Have a question we didn’t cover? Email support@athletereg.com and our team will help you get set up. New to SkiReg? Start your free Event Director account and let’s get your season rolling.
