Tag Archives: customer service

Credits Feature

We are excited to announce that we have released a new feature for event directors: credits. The credits feature will allow directors to issue a credit to a participant, in lieu of a refund. Having this ability will allow greater flexibility in how cancellations are handled. The credits feature is accessible from the same interface […]
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Multi-Event Participant Search

If you are an event director who has multiple events, or who puts on an event every year we have an excellent tool in our system that can aid you with participant management: multi-event participant search. This feature allows you to search through the entire database of your events on athleteReg for a particular participant. […]
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Setting Up Your Event – Best Practices

Running an event is difficult; there are so many things to consider, and so many things to prepare – and before you even have a single person registered! Read on for some of our tips and tricks for setting up the best registration for your event. Think Like a Participant When setting up your own […]
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Check-In Feature Released

You’ve heard it before – personalization is key when interacting with your customers. Without it, they feel like you aren’t there for them. athleteReg wants to make the participant-event relationship more efficient and more personal. Introducing the participant check-in feature, part of LiveReg, our Day-Of Registration App for iPads. No more spreadsheets and lists to […]
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